Providing a profound fillip to the country's economy, Indian ITeS-BPO industry has been on a phenomenal growth trajectory over the last few years. However, in tandem with the growth, the companies are often haunted by the challenges of tough competition, global slowdown and scarcity of talents. But, the biggest nightmare that they have to overcome in order to stay ahead in the market is the ever-rising attrition rate, wherein the average attrition rate for the industry is claimed to be 30-40 percent per annum. But with the best 15-18 percent attrition rate per annum, CNS Comnet - one of the leading Business Solutions providers - seems to be riding high on the other end of spectrum. This 11-year old organization enjoys being a hub of a finest blend of around 600 young yet best minds, technical expertise and world-class solutions.
Offering a gamut of services, CNS Comnet operates a scalable and robust technology infrastructure consisting of proprietary and customer developed applications in a completely converged secure global network. To keep them strong and reliable, the company runs stringent quality management procedures and constant compliance assessments, thereby offering highest virtue of customer satisfaction and efficiency. Celebrating the same endeavor, Asia Pacific HRM Congress recently crowned the company for its operational excellence and quality, and recognized for its innovative HR practices.
A Look into the HR Practices
Abiding by the company's oaths - I will take genuine care of myself and of all stakeholders of CNS Comnet and I will be happy and it's a choice, CNS Comnet has created a work milieu that exemplifies the proverb Practice what you preach. This is why a CNS employee asserts, Today was not a good day for me, but as soon as I stepped in office, I felt positive and elated to be a part of the CNS team.
But it all drills down to the cement that binds these oaths. It is essential to know and interact with every pulse of the organization to understand what each employee (or member as the company calls them) will stand for. (Care starts from building a great team (hiring), where CNS is focused on the diversity and the trends of working with friends through referral policies). Initiatives like Know your Colleague (helps know each other better), HR SPOCS (team of individuals who are by and for the people), EVM - Every Voice Matters (new employees can share their views via this medium), and MEET THE MANAGEMENT (members can directly engage with top management) gives additional strength to the relationship.
The career growth trajectory never slows down here at CNS. In the truest of sense, the company not just nurtures a professional through various cross trainings, but the members are endowed with opportunities to juggle between their own different initiatives (Variable Pay projects), and different departments, verticals and clients. Besides, skill rotational drive induces refreshment in work and learn new skills, which serves as a value addition for brighter career aspects within as well as outside the organization.
CNS strongly believes in giving back to the society, hence on several occasions, the company has played a crucial role in various philanthropic activities akin to Nepal Relief Fund, Food Day at Literacy India, J&K Flood Relief Initiative and Event by Literacy India @CNS.
Fostering Individual growth and Team Spirit
Although the work runs 24x5, CNS flexible leaves and shifts structure are just the few perks, which are rated highest by its members. With 32 percent of female employees in its brace, the company is also highly acknowledged for its female-friendly initiatives. Apart from the perquisites like pick and drop and maternity leaves, women can work in preferential shifts and the young mothers have an access to a doctor and medical facilities. Nevertheless, the members are compensated equally for the work they do, be it for the project that devoured few holidays or a reference that fueled the company's strength.
CNS leaves no stone unturned in providing a strong work-life balance to its members and good compensation that matches industry matrixes. Here, the engagement calendar covers umpteen number of activities like Thank You week, dress your best, town halls, leaders day out, cricket tournaments and festival celebrations. Along with the regular workshops for a healthy mind and a healthy body, CNS also has regular in-house health checkups for all the members. "We are excited in welcoming the New Year with renewed energy and orientation towards results. We will re-look at various systems and adopt newer ways of doing business. This is only possible with the active and smart participation and dedication of our members towards the goal," concludes KK Kaushik, Director, CNS Comnet. If you are willing to join a challenging role, think about CNS Comnet as it offers huge opportunities for growth, skill development, job rotation and others.
KK Kaushik, Director
An MBA in Human Resources, KK Kaushik brings in over 15 years of rich industry experience and is highly acknowledged for his ability to smoothly implement various IT and HR processes.
Offices: Gurgaon (Headquarter), New Jersey
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